Privacy Policy

Effective Date: April 21, 2025

At Flex 24 Fitness, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide through our website.

Information We Collect

We collect the following personal information when you voluntarily submit it through our website forms:

• Name

• Email Address

• Phone Number

You may also voluntarily opt in to receive SMS messages from us by providing your mobile number and confirming your consent.

How We Use Your Information

We use the information collected to:

• Respond to inquiries and provide customer support

• Communicate with you regarding memberships, services, or promotions

• Send occasional SMS messages with important account updates, scheduling alerts, or special offers (only if you have opted in)

• Improve our service offerings

SMS Communications

If you choose to opt in, we may send you SMS messages related to your membership, fitness class updates, promotions, or account alerts. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with our trusted third-party service provider, Club Automation/Engage Pro, to facilitate membership management, communication, and payment processing services.

Cookies and Tracking

Our website does not use cookies or other tracking technologies.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information. However, please be aware that no method of transmission over the Internet is entirely secure.

Your Choices

You may choose not to provide personal information via our website; however, this may limit your ability to access certain services or receive communication from us. You may opt out of SMS communications at any time.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the effective date noted above.

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Terms of Use

Effective Date: April 21, 2025

These Terms of Use govern your access to and use of the Flex 24 Fitness website. By using our site, you agree to these terms in full. If you do not agree, please do not use the site.

Use of Website

The content provided on this site is for informational purposes only. You may use this website only for lawful purposes and in accordance with these Terms of Use.

You agree not to:

• Use the website in any way that violates local, state, or federal law

• Attempt to interfere with the proper working of the website

• Misrepresent your identity or submit false information

SMS Opt-In and Communication

By providing your mobile number and opting in, you agree to receive SMS messages from Flex 24 Fitness related to your membership, scheduling updates, or promotions. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying “STOP.”

Intellectual Property

All content on this website, including text, logos, graphics, and images, is the property of Flex 24 Fitness and may not be copied, reproduced, or used without written permission.

Links to Third Parties

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, accuracy, or privacy practices of those external sites. Additionally, some member data may be managed through Club Automation/Engage Pro, our trusted third-party provider.

Disclaimers

Flex 24 Fitness makes no warranties or representations regarding the accuracy or completeness of the content on this site. We reserve the right to modify or discontinue any part of the website without notice.

Limitation of Liability

To the fullest extent permitted by law, Flex 24 Fitness shall not be liable for any damages arising out of or in connection with your use of this website.

Changes to Terms

We may modify these Terms of Use from time to time. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.